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Sign in, use a passkey, or reset your password

Ways to sign in, and what to do if you have forgotten your password.

Sign in

Go to the sign-in page and enter your email and password. On a browser that supports passkeys you can choose Continue with passkey instead of typing a password. On the mobile apps you can sign in with your phone's biometrics after the first time.

Forgot your password

  1. On the sign-in page, choose Forgot password?.
  2. Enter your email address. We send a reset link to it if it belongs to an account. The page shows the same message either way, so nobody can use it to find out who has an account.
  3. Open the link and choose a new password.

Change your password

In settings you can set a new password. You are asked for your current password first, so that someone who picks up an unlocked device cannot take over the account.

Last updated 19 September 2026.

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Still need help?

Write to the team and you will get a confirmation straight away and a reply from a real mailbox.